2018-19 Catalog 
    
    Apr 18, 2024  
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2018-19 Catalog [PREVIOUS CATALOG YEAR]

HOS 115 - Hospitality Front Office Procedures


Description: Principles and procedures for front office operations in hotels and resorts. Includes classification of hotels, organizational structure, front office operations planning and evaluation, and human resources management. Incorporates reservations, registration, front office accounting, check out and settlement, night audit, and revenue management.

Credits: 3
Lecture: 3
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