2020-2021 Catalog 
    
    Aug 06, 2020  
2020-2021 Catalog

CNT 110 - A+ Computer Technician Certification


Description: Install, configure, support, and troubleshoot personal computers. Emphasis on personal computer hardware and software, operating systems, networking, mobile devices, and security. Preparation for the Comp TIA A+ Certification exam.

Credits: 4
Lecture: 3
Lab: 3

Course Content:
  1. The personal computer
  2. Lab procedures and tools
  3. Computer assembly
  4. Preventive maintenance
  5. Windows installation
  6. Windows configuration and management
  7. Networking concepts
  8. Applied networking
  9. Laptops and mobile devices
  10. Mobile, Linux, and OS X operating systems
  11. Printers
  12. Security
  13. The IT professional
  14. Troubleshooting

Learning Outcomes:
  1. Select the appropriate computer components to build, repair, or upgrade personal computers. (1)
  2. Explain how to correctly use tools and safely work in a lab. (2)
  3. Install components to build, repair, or upgrade personal computers. (3)
  4. Explain how to perform preventive maintenance and troubleshooting on personal computers. (4)
  5. Install Windows operation systems. (5)
  6. Perform management and maintenance of Windows operating systems. (6)
  7. Configure computers to communicate on a network. (7)
  8. Configure devices to connect to the Internet and cloud services. (8)
  9. Use, configure, and manage laptops and mobile devices. (9)
  10. Configure, secure and troubleshoot mobile, OS X, and Linux operating systems. (10)
  11. Install and share a printer to meet requirements. (11)
  12. Implement basic host, data, and network security. (12)
  13. Explain the roles and responsibilities of the IT professional. (13)
  14. Troubleshoot advanced hardware and software problems. (14)

Required Assessment:
  1. Cisco Academy on-line chapter exams and final exam. Cisco Academy skills final exam.