|
|
|
Apr 25, 2024
|
|
2022-2023 Yavapai College Catalog [PREVIOUS CATALOG YEAR]
|
BHS 165 - Applied Therapeutic Communication Skills
Description: Theory and practice of communication skills to establish and maintain effective helping relationships and enhance the therapeutic alliance. Emphasis on verbal communication, nonverbal communication, paraverbal communication, rapport building, empathetic and active listening skills, resolving interpersonal conflicts, appropriate feedback, and developing and maintaining personal and professional relationships.
Credits: 3
Lecture: 3
Lab: 0
Course Content:
- Principles of interpersonal communication, verbal, nonverbal, and paraverbal messages
- Interpersonal communication in the helping professions: active listening, questioning, client-centered self-disclosure, judicious sharing
- Building a therapeutic alliance through trust, rapport, collaboration, and mindfulness
- Overcoming resistance
- Destructive communication patterns in familial relationships and strategies to repair ruptured bonds
- Intrapersonal/interpersonal conflict, escalation/de-escalation techniques, and conflict resolution, with focus on the collaborative process, surface/underlying issues, and problem solving
- Giving and feedback, transference/counter-transference, and supervision
Learning Outcomes:
- Describe principles of interpersonal communication in the helping professions. (1,2)
- Describe modes of non-verbal communications and their implications. (1)
- Describe nuances of paraverbal and verbal communications and their implications. (1)
- Demonstrate the ability to use effective listening skills. (2)
- Demonstrate the ability to observe and express emotions effectively and responsibly in a variety of situations. (2)
- Explain the purpose, elements, risks, and impact of self-disclosure. (2)
- Demonstrate proficiency with the following interpersonal communication skills: questioning, confronting, and self-disclosure. (2)
- Describe the therapeutic alliance process and the stages of progression. (3)
- Demonstrate necessary communication skills for establishing rapport and maintaining a helping relationship. (3)
- Demonstrate techniques to deal with resistant clients. (4)
- Describe elements of communication involved in family relationship development, maintenance, and repair. (5)
- Explain effective conflict management and problem-solving strategies in a variety of interpersonal communication situations. (6)
- Demonstrate the ability to provide appropriate feedback. (7)
- Demonstrate the ability to receive and act upon feedback from peers. (7)
|
|
|
