2021-2022 Yavapai College Catalog 
    Dec 06, 2023  
2021-2022 Yavapai College Catalog [PREVIOUS CATALOG YEAR]

COM 134 - Interpersonal Communication

COM 1110

Description: Build healthy personal and professional relationships. Includes listening, coping with criticism, resolving conflicts, managing emotions, nonverbal communication, and developing empathy for gender and cultural differences.

Prerequisites: Reading Proficiency

General Education Competency: OPTIONS/Written Communication

Credits: 3
Lecture: 3
Course Content:

  1. Perception of self and others
  2. Self-awareness and self-acceptance
  3. Irrational thinking and debilitative emotions
  4. Responding to others: listening and feedback
  5. Concrete versus abstract language
  6. Communicating without words: nonverbal communication
  7. Building positive relationships
  8. Self-disclosure in relationships
  9. Overcoming barriers and resolving conflicts
  10. Assertiveness and aggression
  11. Gender and cultural issues in a complex, diverse society

Learning Outcomes:
  1. Use listening skills and oral presentations as modes of discovery, reflection, understanding and sustained disciplined reasoning. (4, 9)
  2. Generate organized, logical communication appropriate to the needs of a specific communication environment. (1,3,4,7,8,10)
  3. Use precise writing, speaking and listening for a variety of audiences and purposes.(5, 9, 10)
  4. Identify both the conscious and unconscious use of written, verbal and nonverbal communication. (2,5, 6,7)
  5. Identify and interpret discourse in specific communication environments. (1-11)
  6. Express awareness of multiple meanings and perspectives of communication.(1,11)
  7. Differentiate between the use of concrete and abstract language. (5)
  8. Identify skills for building positive relationships. (7,8)
  9. Implement strategies for recognizing and managing the cause of conflict in relationships. (9,10)
  10. Differentiate between stereotypes and legitimate differences in communication styles, based on gender and cultural background (11)

Required Assessment:
  1. Written journal, minimum of 1,500 word entries.