HOS 270 - Hospitality Information Technology

Description: The impact of computers on the hospitality industry and the basic functions found in property and restaurant management systems. Emphasis on industry-specific applications.

Prerequisites: HOS 115  

 

Credits: 3
Lecture: 3
Course Content:

1. Data and information management and organization within the hospitality industry
2. Technology used to organize, process, analyze, and present data 
3. The impact of technology in hospitality information processing
4. Industry specific technologies to include: computer networks, operations, and applications
5. Guest centric technologies in hotels and restaurants
6. Accounting information systems, decision making, and internal control
7. Internet and social media applications used in the hospitality environment
8. Hospitality information systems

1. Describe data and information management and organization in the hospitality industry.  (1)
2. Use technology to organize, process, analyze, and present data. (2,4)
3. Discuss the impact of technology in processing hospitality information. (3)
4. Identify the appropriate hospitality computer networks, operations, and applications specific to hotels and restaurants. (4)
5. Describe guest centric technologies in hotels and restaurants. (5)
6. Explain the role of accounting information systems for decision-making and internal control. (6)
7. Compare common internet and social media applications used in hospitality environments. (7)
8. Identify the steps and considerations in selecting and implementing hospitality information systems.  (8)