AHS 120 - Foundations of Medical Assisting I

1. Legal aspects of health care 
2. Infection control and asepsis principles 
3. Basic psychology principles 
4. Customer and patient relations 
5. Verbal and nonverbal communications 
6. Emotional reactions to illness 
7. Medical office administrative functions 
8. Medical records management 
9. Medical office emergencies 
10. Basic nutrition and therapeutic diets 
11. Outpatient coding and insurance 
12. Diversity and culture in health care 
13. Financial bookkeeping and billing 

1. Identify legal concerns in the physician's office. (1) 
2. Use infection control procedures. (2) 
3. Apply basic psychological principles. (3-6) 
4. Utilize techniques of customer and patient relations. (3-6,12) 
5. Administrate medical office. (3,7) 
6. Manage medical records. (7,8) 
7. Respond to medical emergencies. (9) 
8. Explain basic nutrition principles. (10) 
9. Differentiate between diagnostic and procedural coding. (11) 
10. Utilize financial management principles. (11, 13)