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Aug 14, 2024
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2023-2024 Yavapai College Catalog [PREVIOUS CATALOG YEAR]
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AHS 120 - Medical Assistant Administrative Skills Description: Introduction to the role of the Medical Assistant. Preparation for work in a medical office including legal aspects, communication, customer service and records management.
Prerequisites: AHS 130 and BIO 160 . Ready Proficiency.
Credits: 3 Lecture: 2 Lab: 3
Course Content:
- Legal aspects of health care
- Infection control and asepsis principles
- Basic psychology principles
- Customer and patient relations
- Diversity and culture in health care
- Verbal and nonverbal communications
- Medical office administrative functions
- Medical records management
- Medical office emergencies
- Basic nutrition and therapeutic diets
- Outpatient coding and insurance
- Financial bookkeeping and billing
Learning Outcomes:
- Identify legal concerns in the physician's office. (1)
- Utilize infection control procedures. (2)
- Apply basic psychological principles. (3-6)
- Utilize techniques of customer and patient relations. (3-6)
- Practice administrative duties of the medical office. (7, 8,11,12)
- Practice management of medical records. (7,8)
- Explain medical office emergencies. (9)
- Explain basic nutrition principles. (10)
- Describe diagnostic and procedural coding. (11)
- Utilize financial management principles. (11,12)
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