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Aug 14, 2024
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2023-2024 Yavapai College Catalog [PREVIOUS CATALOG YEAR]
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CNT 110 - A+ Computer Technician Certification Description: Install, configure, support, and troubleshoot personal computers. Emphasis on personal computer hardware and software, operating systems, networking, mobile devices, and security. Preparation for the Comp TIA A+ Certification exam.
Credits: 4 Lecture: 3 Lab: 3
Course Content:
- The personal computer
- Lab procedures and tools
- Computer assembly
- Preventive maintenance
- Windows installation
- Windows configuration and management
- Networking concepts
- Applied networking
- Laptops and mobile devices
- Mobile, Linux, and OS X operating systems
- Printers
- Security
- The IT professional
- Troubleshooting
Learning Outcomes:
- Select the appropriate computer components to build, repair, or upgrade personal computers. (1)
- Explain how to correctly use tools and safely work in a lab. (2)
- Install components to build, repair, or upgrade personal computers. (3)
- Explain how to perform preventive maintenance and troubleshooting on personal computers. (4)
- Install Windows operation systems. (5)
- Perform management and maintenance of Windows operating systems. (6)
- Configure computers to communicate on a network. (7)
- Configure devices to connect to the Internet and cloud services. (8)
- Use, configure, and manage laptops and mobile devices. (9)
- Configure, secure and troubleshoot mobile, OS X, and Linux operating systems. (10)
- Install and share a printer to meet requirements. (11)
- Implement basic host, data, and network security. (12)
- Explain the roles and responsibilities of the IT professional. (13)
- Troubleshoot advanced hardware and software problems. (14)
Required Assessment:
- Cisco Academy on-line chapter exams and final exam. Cisco Academy skills final exam.
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