2023-2024 Yavapai College Catalog 
    Jul 12, 2024  
2023-2024 Yavapai College Catalog [PREVIOUS CATALOG YEAR]

Medical Office Assistant Certificate

Download Progression Plan PDF - Medical Office Assistant 


The Medical Office Assistant (MOA) certificate prepares students to perform administrative skills in a physician's office. The MOA certificate qualifies students to take the Nationally Certified Medical Office Assistant (NCMOA) exam from the National Center for Competency Testing (NCCT). The program allows students to complete a certificate and seek employment.

Credit Hours Required: 21

Program Outcomes

Upon successful completion of the Medical Office Assistant Certificate program, the learner will be able to:

  1. Utilize medical records while upholding HIPAA regulations.
  2. Demonstrate administrative and clinical skills.
  3. Assist the health care provider in delivering care to clients with multiple health care needs.
  4. Identify legal and ethical issues in healthcare.
  5. Explain the structure and function of the body systems.
  6. Apply therapeutic communication skills with health care professionals and patients.