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Dec 03, 2024
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2022-2023 Yavapai College Catalog [PREVIOUS CATALOG YEAR]
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COM 134 - Interpersonal Communication COM 1110.
Description: Build healthy personal and professional relationships. Includes listening, coping with criticism, resolving conflicts, managing emotions, nonverbal communication, and developing empathy for gender and cultural differences.
Prerequisites: Reading Proficiency
General Education Competency: OPTIONS/Written Communication
Credits: 3 Lecture: 3 Course Content:
- Perception of self and others
- Self-awareness and self-acceptance
- Irrational thinking and debilitative emotions
- Responding to others: listening and feedback
- Concrete versus abstract language
- Communicating without words: nonverbal communication
- Building positive relationships
- Self-disclosure in relationships
- Overcoming barriers and resolving conflicts
- Assertiveness and aggression
- Gender and cultural issues in a complex, diverse society
Learning Outcomes:
- Use listening skills and oral presentations as modes of discovery, reflection, understanding and sustained disciplined reasoning. (4, 9)
- Generate organized, logical communication appropriate to the needs of a specific communication environment. (1,3,4,7,8,10)
- Use precise writing, speaking and listening for a variety of audiences and purposes.(5, 9, 10)
- Identify both the conscious and unconscious use of written, verbal and nonverbal communication. (2,5, 6,7)
- Identify and interpret discourse in specific communication environments. (1-11)
- Express awareness of multiple meanings and perspectives of communication.(1,11)
- Differentiate between the use of concrete and abstract language. (5)
- Identify skills for building positive relationships. (7,8)
- Implement strategies for recognizing and managing the cause of conflict in relationships. (9,10)
- Differentiate between stereotypes and legitimate differences in communication styles, based on gender and cultural background (11)
Required Assessment:
- Written journal, minimum of 1,500 word entries.
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