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Apr 30, 2024
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2022-2023 Yavapai College Catalog [PREVIOUS CATALOG YEAR]
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ENG 136 - Professional Writing in the Workplace
Description: Practical writing for the world of work. Includes business correspondence to technical reports. Analyze and create written digital products. Focus on understanding the audience for effective communication.
Prerequisites: Satisfactory score on the English skills assessment or ENG 095 .
General Education Competency: Written Communication
Credits: 3
Lecture: 3
Lab: 0
Course Content:
- Writing skills: active verbs, specific details, imperative tone, parallelism, and information literacy
- Workplace communication skills: memorandums, business letters, emails, blog posts, etc.
- Outline development
- Graphical integration: instructions, presentations
- Technical project skills: research, reports, proposals
- Audience and rhetorical situation
- Workplace dynamics
- Content production and delivery processes
Learning Outcomes:
- Demonstrate practical writing skills for workplace proficiency. (1,2)
- Create digital and written communication documents integrating data. (2)
- Develop organizational strategies to support the creation of written and digital workplace documents for a variety of purposes. (3)
- Write effective instructions incorporating graphics to communicate with peers and clients. (4)
- Conduct research to support workplace documents and/or to explore technical communication careers. (5)
- Analyze the rhetorical situation of digital and written communication to adapt for internal and external audiences; hierarchies and roles; and for psychological, social, cultural, and political factors. (6)
- Discuss dynamics of organizational psychology in the workplace for the purpose of improving communication. (7)
- Analyze the content production and delivery processes of the workplace writer through the analysis of written documents, digital content, and oral presentations. (8)
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