FSC 240 - Principles of Fire and Emergency Service Administration

1. Duties
2. National standards
3. Career opportunities, education and training
4. Span of control, delegation and division of labor
5. Unity of command/chain of command
6. Organizational structure and communication
7. Evaluation and appraisal of employees, rewards and motivation
8. Progressive system of discipline and grievance procedures
9. Theories and history of management and supervision
10. Managing resources for emergency and non-emergency
11. Management roles, responsibilities, styles, traits and effectiveness
12. Labor
13. Emergency management system
14. Records management

1. Identify career development opportunities and strategies for success. (3)
2. Recognize the need for effective communication skills, both written and verbal. (6)
3. Identify and explain the concepts of span and control, effective delegation, and division of labor. (1, 2, 4-6)
4. Select and implement the appropriate disciplinary action based upon an employee's conduct. (7, 8)
5. Explain the history of management and supervision methods and procedures. (9, 11)
6. Discuss the various levels of leadership, roles, and responsibilities within the organization. (1, 10, 11, 14)
7. Describe the traits of effective versus ineffective management styles. (9-11)
8. Identify the importance of ethics as it relates to fire and emergency services. (12, 14)
9. Identify the roles of the National Incident Management System (NIMS) and Incident Management System (ICS). (13)